. GOLD-FILLED MATERIAL CANNOT BE CAST!
It is a layered product with the gold comprising a surface layer. To cast an item the material used to make the casting must be melted to a molten state and the gold would become mixed throughout the product, so the finished item would no longer have the solid gold surface layer.
WHAT IS 'ROLLED GOLD PLATE'?
It is made the same way as Gold-Filled material, but with a lower gold content. The minimum standard is 1/40th the total weight of product must be appropriate karatage gold. Thus a product marked 10K RGP is 1/40th 10KT gold by weight.
WHAT IS THE DIFFERENCE BETWEEN 'CAST', 'DIE-CUT' & 'HAND-MADE'?
Cast components are made from pouring molten metal into a mold to form the part. In 'lost wax casting' a wax model of the part is replaced by the molten metal.
Die Cut components are stamped and formed in metal dies from metal sheet on
a machine press. Hand-made components are made up by a skilled craftsman from
basic metal sheet, wire and solder.
Hand-made components are made up by a skilled craftsman from basic metal sheet, wire and solder.
please email me first before sending any payment.Sometime things are discontinued
e.t.c
I order as needed from my supplier & do not stock many items.
In most cases you will have your order within two to three weeks time.
how to order is .....email me with a list of what all you would like
& we will work up an invoice for you to peruse & then O.K.
when you are satisfied
then you can pay with your choice of check,money order or thru the Paypal system
A little note for my customers......
Even though you might wait a week longer for your orders from me,I feel you will appreciate the personal attention I give to you .I offer excellent customer service & want you happy with your purchases with NO mistaken items ! I pay attention to every customer.
I Have recieved perhaps 5 returns in 9 years thru my ebay & website customers, due to the before hand attention to your needs.If it looks like you are ordering things that don't go together I always will let you know & email you with questions about it.
You must be satisfied or I will make it good for you within reasonable limits.Always email & ask if you recieved something unsatisfactory or it doesn't go with something else like you planned [we will try & avoid this by emailing back & forth before finalizing your order]
Thank you ,Felicia Ketron
Felicia's Originals
277 1/2 Yankee Camp Rd.
Telford,Tn. 37690
You can call me if it is necessary.However,
it is not encouraged.It
is most rare I recieve calls over the phone.
I can help you best most of the time thru the email system.
I cannot take credit
cards over the phone.Credit card orders are only taken through the Paypal
system.
I won't always be availiable for calls.
Be assured I check my email often & give
quick replies !
423-753-6122
I accept check ,money order.Naturally checks would have to clear first.
I can also accept paypal payments using your credit card
Make checks payable to:Felicia Ketron
Email me your order FIRST.By checking
totals ,item numbers e.t.c first it has saved much trouble.
To order you will need:
1.Item number
2. number of each item you wish
3.A short desription.I don't have a database with all the items & it sometimes
takes a long time to find certain items without the desription.
Like stone shape & whether it is a ring,pendant or earring e.t.c
4.Price....look carefully to make sure you get two earrings since they are
sold singley
5.You need to email me your order for totals [save you money on calls & will
work much better.
You may call if you like .However, email is BEST !
I ship regular u.s.p.s. : bubble wrapped
in a bubble mailer for 3.00 [insured if at least 30.00]
I can ship priority mail if you wish
You may always request ins. if desired
Money refunded minus shipping fees if returned within 15 days of reciept
returned items must be in original condition
There is a 10% restocking fee I pay for the returns to my suppliers [except defective merchandise that is] I will have to pass it along to my customers or I could be out serious money in whole order returns.So you will be paying a 10% restocking fee on returns [except defective merchandise]
There are no returns on sized rings or custom lengths of precious metals stock